PRIVACY POLICY

We Treat Your Privacy Responsibly

All the information you provide to us is treated with confidentiality. Your personal information will not be shared with any third party in any capacity unless required by Law in unlikely circumstances. Your personal information including but not limited to contact details, email address, residential or work address will never be Sold to a third party under any circumstances.

Collection Of Personal Information

In order to provide driving lessons, we will need your nominated pickup and finish addresses, contact numbers, email address for appointment notifications and reminders. This includes your learner's permit details in the event of assisting you with a driving test booking or in the event of an unlikely incident where there is property damage, injury or death.  Also, your personal information is required to create an account through our Booking Facility. We only use such information to provide you with better service and highly efficient driver training experience.

Our Terms and Conditions 

Learner drivers must produce valid WA learner's permit or an overseas licence upon request of your driving instructor. Failure to do so may result in cancellation or postponement of your appointment. Your instructor has the right to decline to provide the service. We don't charge cancellation fees if we receive the cancellation notice at least two hours prior. If you arrive late for a lesson, the instructor shall only give you the remaining allocated time if they have a commitment to another appointment immediately after, and you will be charged for the full driving lesson. We will do our best to compensate you for any lost time when you book your next lesson with us. Peak hour driving lessons. While every reasonable care will be taken by our staff to be on time, during the peak hour times (7 AM - 9 AM and 4 PM - 6 PM), please allow up to 15 minutes for your driving instructor to arrive. Avoid texting or calling while the instructor is on the way. You will be notified in advance if there are any delays. When meeting at a nominated Licensing Centre for a PDA or a block lesson, your mobile phone should be switched on before the meeting. We need to be able to contact you upon arrival to the meeting point. In the circumstances where a different pickup or drop off point is requested, notification should be given to us well before the commencement of your driving lesson. We may have another appointment soon after your booking. The instructor reserves the right to terminate a driving lesson in the event of misconduct by a learner driver including but not limited to disrespectful behaviour towards other road users, objecting to taking reasonable instructions given by the instructor, showing up for a driving lesson intoxicated, disputing our service fees.

The payment is required before the commencement of your driving lesson. We can stop by the ATM if you need to withdraw funds if necessary. Our services are not subject to clients' satisfaction. Also, any subsequent negotiation is not acceptable.

Learner drivers shall be contactable before a driving lesson. In some cases, if the client is not contactable, especially if the booking was made ONLINE and we never spoke to them previously, we reserve the right to cancel that reservation. No fee will be charged. Please answer if we call you as we may not be in the position to text you and wait for your response. We are usually booked out two days in advance so please make your bookings responsibly and keep us posted on any changes. 

Copyright

The copyright in the material contained in this website belongs to the Owner of autoandmanual.com  

Exception for copying parts of the content of this business website is granted for personal and non-commercial use ONLY. We will seek a financial compensation for unlawful misuse of the material provided on this website. All the content used is unique and created to serve the purpose of our business. No part of this website may be copied for commercial use in any capacity without the prior written permission by the Owner of Auto and Manual Driving School WA

 

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© 2018 Auto and Manual Driving School WA  |  Privacy Policy 

0411 115 393

PO BOX 294 Inglewood Western Australia 6932

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